My Oracle Support Banner

A Blank Page Shows When Accessing CPQ Cloud from Oracle Sales Cloud (Doc ID 2032830.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

Clicking Create Quote in Oracle Sales Cloud directs the user to a blank page instead of to a new quote.

Steps to Reproduce:

  1. Login to Oracle Sales Cloud.
  2. Navigate to an Opportunity.
  3. Click Create Quote.


  4. The system will direct the user to a blank page.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.