A Blank Page Shows When Accessing CPQ Cloud from Oracle Sales Cloud (Doc ID 2032830.1)

Last updated on MAY 27, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

Clicking Create Quote in Oracle Sales Cloud directs the user to a blank page instead of to a new quote.

Steps to Reproduce:

  1. Login to Oracle Sales Cloud.
  2. 2. Navigate to an Opportunity.
  3. Click Create Quote.

    Cause

    Sign In with your My Oracle Support account

    Don't have a My Oracle Support account? Click to get started

    My Oracle Support provides customers with access to over a
    Million Knowledge Articles and hundreds of Community platforms