BenXML Is Sending Duplicate Records

(Doc ID 2032857.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

 On :  11.1.9.2.0 version,  Manage Benefits

ACTUAL BEHAVIOR  
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BenXML is sending duplicate records when the Employee is in Multiple Legislations.  Specifically, the person record displays multiple countries

EXPECTED BEHAVIOR
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Duplicate records should not be appearing on the Benefit Extract files

STEPS
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The issue can be reproduced at will with the following steps:
1. Hire an employee in US
2. Go to person management and add another legislation info say in country Canada with marital status as Married
3. Go to plan configuration and create a program /plan and enroll the employee in that program.
4. Create an extract and submit the extract after enrolling
5. Duplicate employee record are pulled

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send extract files.

Cause

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