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Worksheet Sort As Top-level Manager Gives Error: A Connection To The Server Has Failed. (status=503) (Doc ID 2033388.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Compensation

ACTUAL BEHAVIOR
---------------
User encounters the following error when performing sort on compensation worksheet

"A connection to the server has failed. (Status 503)"


EXPECTED BEHAVIOR
-----------------------
User should be able complete the Sort without encountering an error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Compensation -> Workforce Compensation -> Act as proxy
2. Proxy in as Highest Manager
3. Peform sort on worksheet Columns
4. The error "A connection to the server has failed. (Status 503)" is displayed


Cause

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In this Document
Symptoms
Cause
Solution
References


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