Worksheet Sort As Top-level Manager Gives Error: A Connection To The Server Has Failed. (status=503)
(Doc ID 2033388.1)
Last updated on NOVEMBER 18, 2015
Applies to:Oracle Fusion Workforce Compensation Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Manage Compensation
User encounters the following error when performing sort on compensation worksheet
"A connection to the server has failed. (Status 503)"
The error has been reproduced across 3 browsers (Internet Explorer, Firefox & Chrome)
It is discovered that when customer uses the Act as Proxy Manager function to proxy in as the top-level manager (which results in all employees displaying on the worksheet ~ 19000) and attempt to perform a sort by one of the Worksheet columns, the worksheet hangs for a few minutes before returning the error
User should be able complete the Sort without encountering an error.
The issue can be reproduced at will with the following steps:
1. Navigate to Compensation -> Workforce Compensation -> Act as proxy
2. Proxy in as Highest Manager
3. Peform sort on worksheet Columns
4. The error "A connection to the server has failed. (Status 503)" is displayed
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document