Posts with images not captured by Engage (Doc ID 2033558.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Listen and Analyze

ACTUAL BEHAVIOR
---------------
Some of the posts which have images attached to them are not reflecting in Engage.


EXPECTED BEHAVIOR
-----------------------
All the posts should reflect on Engage.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot trust the tool

Cause

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