SRM not loading completely (Doc ID 2034289.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Workflow and Automation

ACTUAL BEHAVIOR
---------------
The SRM pages do not load properly for the user.


EXPECTED BEHAVIOR
-----------------------
SRM should load properly without any issues under normal circumstances.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to http://accounts.vitrue.com
2. Login into SRM


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to use SRM

Cause

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