Parts Sequence of a Favorite Model Does Not Match Config after Reconfigure (Doc ID 2034549.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 and later
Information in this document applies to any platform.

Symptoms

If anything is updated on the configuration side and users are using Favorites to store pre-configured models, updating or reconfiguring the favorite models is needed. Once this takes place and the model is saved back to Favorites, the sequence of the model within Favorites does not match the sequence in Config.

  1. Create a quote and Add Line Items.

  2. Configure a model and check the Mandatory Parts pane and note the sequence of parts: 10A, 11A, 12A, 13A, 14A, 15A.

    Cause

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