Outlook - Sync Fails after adding Frequency field to Revenue object (Doc ID 2034883.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

After Adding Frequency field to Revenue object in outlook. Synchronization fails. Following type of errors seen in logs


ERROR
-----------------------
ERROR] [connector_site]: [08:43:43.155767],,{first chance exception}: struct xml::parse_error: Errors occurred during parsing the document! Code: 0xc00cee3a Line: 1 Column: 0 Public ID: System ID: . Ein Dokument muss genau ein Stammelement enthalten.
[ERROR] [first chance exception]: struct resource_manager::resource_not_found: resource id 'error_id-FC0097' not found
[ERROR] [sync_issue]: Addition error of 'revenue' object to storage 'Remote': object_locked (In der Anwendung sind technische Probleme aufgetreten. Die weitere Fehlerbehebung muss durch den technischen Support erfolgen.

@@@@code:FC0097
@@@@message:Error reading xml dom: Errors occurred during parsing the document! Code: 0xc00cee3a Line: 1 Column: 0 Public ID: System ID: . Ein Dokument muss genau ein Stammelement enthalten.

) srcId:#000000009402503E4EF2E34DA7EBC2834D352366070046929B42345B304D845D716F3E549C6600023FE53A13000046929B42345B304D845D716F3E549C6600023FE554030000
<object_fields>

 

Cause

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