Last updated on DECEMBER 14, 2015
Applies to:Oracle Fusion Sales Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Leads, Sales Campaigns
When attempting to invoke the find operation of a Sales Cloud Web Service such LeadsService findLead or PersonService findPerson, the following error occurs.
JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.
This issue also negatively impact Oracle Sales Cloud for Outlook as synchronization issues may arise such as the following:
<TEXT>An error occurred in the synchronization service when the method findxxxxx was invoked on the base service xxxx.</TEXT>
<CAUSE>The base service returned an invocation target exception that caused the synchronization service request to fail.</CAUSE>
<ACTION>Contact your application administrator to review error logs.</ACTION>
</MESSAGE>JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details..
The issue can be reproduced at will with the following steps:
1. Set the Alias name of a custom attribute value to match the Alias of an existing Out-of-the-box attribute
2. Invoke the find operation of the relevant Web Service
3. Error occurs
The issue has the following business impact:
Due to this issue, users cannot invoke the find operation of the web service.
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