Channels not loading in Engage (Doc ID 2035197.1)

Last updated on OCTOBER 12, 2015

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Why can a user not see any Channels, or messages in Engage, when other users can?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms