My Oracle Support Banner

Closing Period Getting Error: AR Accounting Data Exists In SLA That Have Issues : Period Will Not Ne Closed (Doc ID 2036864.1)

Last updated on MARCH 06, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, cannot close Period Name = 06-2015, as getting errors:

arp_gl_period.validate_close()+
Ledger Id = 300000000880001 , Application id = 222
Close Mode = C , Period Name = 06-2015
Previous Status = O
AR Accounting data exists in SLA that have issues : Period Will not be closed.
Launching the diagnostic reports for SLA Header data that are not posted
--------------------------------------------------------------
Cash Receipt Id = 300000002921396 , Receipt Number = 150629  ,Request Id = 222888
Diagnostic Report is not launched for below entities.Please review Manually
Cash Receipt Id = 300000002921401 , Receipt Number = 150629
arp_gl_period.validate_close()-



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to General Accounting > Period Close
2. Review the Receivables option and observed period is pending to close



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.