Renaming Lead Is Not Possible In Email Notifications, Which Are Triggered On Task Update
Last updated on SEPTEMBER 07, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When Email notification is triggered, it refers to a field called 'Lead' and not 'Complaint Number'
1. An Out-of-the-Box Object called 'Lead' object was renamed as 'Customer Service'.
2. Every page was configured to reflect the change (customer service object)
Note: In Out-of-the-Box email notifications which get triggered on task update, there is a field called 'Lead'.
There is currently no way to rename this field
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