My Oracle Support Banner

PBCS: Emails From The Approval Process Or Any Other Process Not Arriving (Doc ID 2037839.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Planning and Budgeting Cloud Service - Version 11.1.2.3.400 to 11.1.2.3.604 [Release 11.1]
Information in this document applies to any platform.

Symptoms


Emails from the approval process are not arriving as they should nor is any email such as those that are supposed to be sent when a business rule is run.
Emails should arrive when a business rule is run or workflow is saved.
Due to this issue, users are unaware of changes in the system.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.