Contact Activity email template not sent upon assignment of activity (Doc ID 2037959.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle TBE Onboarding Cloud Service - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

After configuring an email template to be used within a Contact Activity template, the system still sends the default System email to the contact.

Changes

 

Cause

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