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Error: "The user account is locked or disabled ..." When Trying to Login to Unifier Through OIM, However Within OIM the Account Status Is "Unlocked" (Doc ID 2038536.1)

Last updated on MARCH 09, 2021

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.


Through OIM, when trying to login to Unifier the following Error is thrown: The user account is locked or disabled. Please contact the System Administrator.

However, within OIM the account status is 'unlocked'.


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