Incorrect Template Send To The Customer By Email
Last updated on NOVEMBER 28, 2017
Applies to:Oracle Fusion Receivables Cloud Service - Version 22.214.171.124.0 and later
Oracle Fusion Receivables - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Bill Customers-Create and Process Bill
The invoice printed with Print Receivables Transaction process and sent to the customer automatically by mail was created using the default template and not the one specified by the user in the Print Receivables Transaction process interface.
The preview of the invoice before printing showed that the preview is using the default template.
The preview of the invoice after the printing showed that the pdf was created using the template specified in the Print Receivables Transaction process interface (as being the template used for printing) .
The pdf invoice attached to the e-mail is created using the default template and not the one specified in the Print Receivables Transaction process interface.
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