Bug 21206233 Disabled Picklist Values Still Appear In Outlook Field

(Doc ID 2039266.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Other Issues


On Sales Cloud for Outlook, on the Account page - under the Customer Detail section the "Type" LOV shows values that are disabled. e.g. Account Type = Prospect appears as "ZCA_PROSPECT


Disabled values should not be displayed in Outlook


The issue can be reproduced at will with the following steps:
1. Sales Cloud for Outlook, on the Account page
2. Customer Detail section the " Type " LOV


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