Campaigns: Wait Step and Blue Square Members Show Different Date and/or Time

(Doc ID 2040014.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

The date and time shown on a campaign wait step are different than the date and/or time in the Wait Until field in the View Campaign Step Members window that opens when the blue square is clicked.

Wait Step: 

In this example, the wait step shows May 1, 2017 at 5:00 p.m.

    

Wait Until Field:

In this example, after clicking the blue square on the wait step above, the Wait Until field shows May 2, 2017 at 1:29 a.m.

    

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms