Integration: Salesforce External Call Field Mapping Is Blank (Doc ID 2040050.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

When viewing the field mapping for an external call, the Salesforce (SFDC) CRM fields do not display, even after refreshing the fields.