Appointment-> In The Email Notification Time Zone Other Than Mentioned In Appointment In The CRM (Doc ID 2040107.1)

Last updated on OCTOBER 19, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR  
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Appointment time shown in Email Notification defaults to wrong timezone


EXPECTED BEHAVIOR
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The time shown should match timezone preference


STEPS
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The issue can be reproduced at will with the following steps:
- Navigate to Activities - > Create Appointment
- Fill in all the Values to the Appointment -> Set the time to the needed start and end time -> Save the Appointment.
Note: The email received by the resource reflects UTC time, even though this should be UTC+05:30

Cause

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