Data Import - Purge Process Always Results In 'Error' Status (Doc ID 2040118.1)

Last updated on SEPTEMBER 03, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Other Issues

ACTUAL BEHAVIOR
---------------
Data Import - Purge process always results in 'Error' status

Purge action on data import batch shows batch status as 'Purged' but the process always results in 'Error' status.

Customer Data Management -> Data Import
Purge action kicks-off the process 'Purge The Import Batch', results in 'Error' status.
There is no output and log generated.
 

EXPECTED BEHAVIOR
-----------------------
Be able to purge data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit purge
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot purge data

Cause

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