Troubleshooting - Candidate Did Not Receive a Job Posting Notification (JPN) (Doc ID 2040833.1)

Last updated on DECEMBER 29, 2022

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 19A and later
Information in this document applies to any platform.

Provide assistance in troubleshooting the following symptoms:

Job Posting Notification correspondence (message template) not received by a candidate.
Candidate does not show in the list when using Preview Matching Candidates feature in a requisition's Posting and Sourcing tab or from the posting window.
Preview Matching Candidates... button is not available for the user in the Posting and Sourcing tab of a requisition
Option Email this job posting to matching candidates is not available for the user when posting the requisition on Career Sections

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