Troubleshooting - Candidate Did Not Receive a Job Posting Notification (JPN)
(Doc ID 2040833.1)
Last updated on FEBRUARY 22, 2021
Applies to:Oracle Taleo Recruiting Cloud Service - Version 13C and later
Information in this document applies to any platform.
Provide assistance in troubleshooting the following symptoms:
- Job Posting Notification correspondence (message template) not received by a candidate.
- Candidate does not show in the list when using Preview Matching Candidates feature in a requisition's Posting and Sourcing tab or from the posting window.
- Preview Matching Candidates... button is not available for the user in the Posting and Sourcing tab of a requisition
- Option Email this job posting to matching candidates is not available for the user when posting the requisition on Career Sections
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