Troubleshooting - Candidate Did Not Receive a Job Posting Notification (JPN)
(Doc ID 2040833.1)
Last updated on JULY 18, 2019
Applies to:Oracle Taleo Recruiting Cloud Service - Version 13C and later
Information in this document applies to any platform.
Provide assistance in troubleshooting the following symptoms:
- Job Posting Notification correspondence (message template) not received by a candidate.
- Candidate does not show in the list when using Preview Matching Candidates feature in a requisition's Posting and Sourcing tab or from the posting window.
- Preview Matching Candidates... button is not available for the user in the Posting and Sourcing tab of a requisition
- Option Email this job posting to matching candidates is not available for the user when posting the requisition on Career Sections
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document