Error: "IAM-304002 : User Challenge Questions Have Not Been Set." When Attempting to Login to Unifier (Doc ID 2041207.1)

Last updated on JANUARY 18, 2017

Applies to:

Primavera Unifier Cloud Service - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into Primavera Unifier, the following error occurs.

ERROR
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IAM-304002 : User challenge questions have not been set.

The ‘forgot’ password option ask 4 security questions, but only 3 were given at the time of login registration.

BUSINESS IMPACT
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Due to this issue, users cannot log into Primavera Unifier.

Cause

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