Opening a Quote in Salesforce is Causing the Page to Load Twice (Doc ID 2041366.1)

Last updated on SEPTEMBER 14, 2015

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2013 Spring and later
Information in this document applies to any platform.

Symptoms

Note: This issue is known when in Chrome version 44 and only when using Integration Package 4.14.

When a user clicks "edit" on a quote object in Salesforce, the quote will load on the browser as expected. If the option in Oracle CPQ Cloud is selected to not use the iFrame of Salesforce, the page is loading differently from other browsers. See the Oracle CPQ Cloud option below.

Cause

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