SRM Password Expired (Doc ID 2043430.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Workflow and Automation

ACTUAL BEHAVIOR
---------------
Users are getting prompted to change the password even after having it changed recently.



EXPECTED BEHAVIOR
-----------------------
The user should not password expiry notification so frequently



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue to work without interruption

Changes

 A new password reset policy is in place to ensure the passwords are reset after every certain interval

Cause

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