Emails: Link Showing No Clickthroughs/Displaying 0% in the Visual Clickthrough Report

(Doc ID 2043649.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When looking at a hyperlink, there are clickthroughs found in both various Insight reports and in the Recent Email Clickthrough operational report, but in the Visual Clickthrough Report, there are no clicks recorded.

Cause

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