Cannot Create Appointments Or Tasks For A Customer on Samsung device
Last updated on SEPTEMBER 29, 2016
Applies to:Oracle Fusion Mobile Sales Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
The customer is trying to create an appointment for a customer in the tablet device but the user has no button (3 dots at the top right corner as 'options') to create the activity.
This is the process for this issue: The customer logs in into the tablet device, then navigates to a customer (where he is the owner and where he isn't the owner, tested both cases), clicks on the Activities tab. After this there is no option to add a new appointment or task.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms