Why is the Sales Group Icon No Longer on the Unified Homepage Springboard? (Doc ID 2044208.1)

Last updated on NOVEMBER 17, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Technology Management - Toolkit, Help, Search and Spaces

ACTUAL BEHAVIOR
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The Sales Group icon is missing from the Unified Homepage Springboard

EXPECTED BEHAVIOR
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The Sales Group icon should be displayed

STEPS
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The issue can be reproduced at will with the following steps:
1. Sign into FuseWelcome page
2. Notice the Sales icon is missing on the Springboard.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the Sales group icon is missing

Cause

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