Job Title Field On Contact Not Displaying Same Value Between Simplified And Desktop UI (Doc ID 2044491.1)

Last updated on AUGUST 28, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Job Title Field On Contact Not Displaying Same Value Between Simplified And Desktop UI
The job title standard field from the contact displays different information in the Customer/Contact table in both simplified and desktop UI.

EXPECTED BEHAVIOR
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The same information to be visible in both the Simplified and Desktop UI

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Simplified UI
2. Open any Account Click on Contacts sub tab and view the job title

3. Click on Cancel and while still in account click on More Details it navigates to Details pages of Account in desktop UI

1. Navigate to Desktop UI
2. Click on Contacts sub tab

Compare the Job Title field in both the UI pages for the same account contact



Cause

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