Copy Map For Custom Child Object Under Lead (Doc ID 2044612.1)

Last updated on AUGUST 01, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Leads, Sales Campaigns

Actual Behavior
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If a custom object is created in Marketing Application, & copied using the Copy Map, its values do not get copied to the custom object created with the Sales Application's custom object.


Expected Behavior
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The fields from "From" custom object should get copied to "To" custom object when the Lead is converted to an Opportunity.



STEPS
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The issue can be reproduced at will with the following steps:
1. Add a custom object to Marketing Application
2. Add a custom object to Sales Application
3. Create a copy map
4. On the Copy Map, add Step 1 object to the "From" section, and Step 2 object to "To" section, and Save.
5. Convert the Lead to opportunity



Cause

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