Enrichment Issue On Accounts Happening Only For Sales_admin User

(Doc ID 2045088.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to enrich accounts by sales admin user, the following error occurs.

Enrichment of the record has failed

Reproducible Steps

1. Log into Fusion Applications as sales admin user
2. Navigate to Accounts
3, Edit Account
4. Enrich accounts


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