Users are receiving Password Expiry E-mails, including Inactive Users in Unifier

(Doc ID 2045549.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.


Users are receiving unexpected Password Expiration E-mail.

This issue is experienced by both Active and Inactive users.

Below is an example of the e-mail received:

To: <E-mail address for the user>
Subject: Password Expiry Warning


Your Password is about to be Expired. Please reset your Password.
UserID: <username>
For any issues, please contact [admin email or phone]


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