Delay On Email Notifications From Workflows (Doc ID 2045937.1)

Last updated on MARCH 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

All e-mail notifications sent after workflow triggers are taking too long to be received from the end users (around 40 minutes sometimes). Some of these notifications are critical, thus this delay may highly decrease the sales flow of some opportunities.

Cause

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