Attempting to Access Bid Invitation Using Credentials in 'Information to Access Bid' Email Notification, Get Error: 'Invalid User ID or Password'

(Doc ID 2046037.1)

Last updated on AUGUST 28, 2017

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Bid record using information in the Bid email notification, the following error occurs.

ERROR
-----------------------
Invalid Username and Password

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Receive Bid email notification (sample shown below)
  2. Access Bid URL provided in email notification
  3. Attempt to login using credentials provided in Bid email notification


Due to this issue, users cannot access time sensitive Bid records.

Cause

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