Cannot Retrieve Custom Objects from Oracle Sales Cloud (Doc ID 2046292.1)

Last updated on FEBRUARY 17, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.


I cannot find nor add custom object entities from Oracle Sales Cloud to my Eloqua instance via integration. Normally, I can find these entities through navigating to Settings (


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms