Authorization Required Email - The URL takes the user to an error page (Doc ID 2046417.1)

Last updated on AUGUST 25, 2015

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Workflow and Automation

The URL mentioned on the Social Property de-authorization email notification leads the user to an error page


ERROR
-----------------------
You are not authorized to access this page.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the email for Social Property de-authorization
2. Click on the URL mentioned on the email.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the email URL directly. They need to navigate complete path to reach the d-authorized Social Properties

Cause

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