Cannot Void Transaction - Distribution Accounts not rederived correctly (Doc ID 2046982.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Receivables - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

When the user is trying to void a transaction, by choosing the "Void Transaction type", the accounting is re-derived and since the memo line is not there in the invoice, the distributions are not created.

Autoaccounting Setup: The auto accounting is setup to derive the natural account and the product segment account from the memo line.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms