Mandatory fields not marked in Classic UI (Doc ID 2047731.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Accounts, Contacts, Households

When attempting to create new Account/Customer,
the following error occurs.

ERROR
-----------------------
Mandatory star flags do not appear on mandatory fields

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Desktop UI
2.Create Customer
3. 3 custom mandatory fields do not appear marked with the asterisk

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer cannot see mandatory fields.

Cause

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