User Has Different Homepage And Navigator Links Than Configured (Doc ID 2048145.1)

Last updated on APRIL 02, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Undergone upgrade to R10. The homepage and navigator menu was reconfigured as part of R10 upgrade and a single admin user is not seeing the correct homepage.

Additionally, when the admin user selects the Activities icon or Activities from the Navigator menu the user is taken to the Classic UI version of activities instead of simple UI.

Additionally, the same user has an issue where when they open a custom object record on a specific dynamic page layout and click the activities tab, the system freezes and the user cannot navigate away from this error.

Really unsure how to address as it is a single admin user.

Cause

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