Opportunity Delete Error Occur (Doc ID 2048281.1)

Last updated on AUGUST 26, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Opportunities

While Deleting the Opportunity Error Occur

Customer wants to delete the opportunity and this opportunity created by File import activity but now I tried to delete the opportunity on UI e.g clicking on delete button then I am facing the error


ERROR
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" An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 12, Server Domain: CRMDomain, Server Instance: SalesServer_HA, Application Name: SalesApp."



STEPS
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The issue can be reproduced at will with the following steps:

Desktop UI > Opportunity > Delete

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot delete the opportunity.

Cause

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