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Attempt to Upload Results in Error: "Can’t upload (file). The server was unable to process your request. This issue may be temporary, so retying may solve the problem" (Doc ID 2048283.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 to 14.1.0.0.0
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

Attempt to upload a 90MB zip file to a folder in the Document Cloud Service. Tried both through the web client and the desktop client but both encounter an error.
The document goes most of the way to uploading but eventually fails. The error message

"Can’t upload “xxxx”. The server was unable to process your request. This issue may be temporary, so retrying may solve the problem."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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