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OIM is Inaccessible for Unifier Cloud Hosted Environments (Doc ID 2048511.1)

Last updated on MAY 04, 2017

Applies to:

Primavera Unifier Cloud Service - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Identity Manager (OIM) Cloud services unavailable -
OIM not accessible or customer is experiencing unacceptable performance.

Examples of errors or symptoms that may be received:

HTTP Error 404

Apache Bridge Failure

Blank Web Page after entering credentials

Web Page doesn't load - loading icon spinning continuously

Slow response times when working in Unifier - application navigation is slow, records won't load, user defined reports taking longer than usual to load

Cause

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In this Document
Symptoms
Cause
Solution

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