New Hire Not Found, See Error in Workflow 'Client received SOAP Fault from server : access denied' (Doc ID 2048552.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Global Human Resources

When one user attempts to hire an employee, the transaction appears to be approved but does not get reflected in the database.

ERROR
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Review of error on server log shows:
Error while invoking endpoint "http://hcm-internal.oracleoutsourcing.com:10619/hcmEmploymentCoreApproval/transactionApprovalService" from client; Security Subject: FBI_TRANSACTIONAL_BUSINESS_INTELLIGENCE_WORKER
oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : access denied (oracle.wsm.security.WSFunctionPermission http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/transactionApprovalService#approvalResult invoke)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User hires an employee
2. Approval notification received
3. Employee is not reflected in database.

Cause

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