Role For Manage Resources Tab In Collection Dashboard (Doc ID 2048758.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Collections-Manage Collections Work

ACTUAL BEHAVIOR
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User doesnt see any collectors in drop down, even they are active in system.

EXPECTED BEHAVIOR
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User should see other collectors in drop down of Reassign Collector window.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate Collection Dashboard
2. Click Manage Resources Tab
3. Select a collector and click Action menu and select Reassign collector action.
4. Drop down in Reassign Collector window is doesnt list any collectors.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to complete Reassign Collector task.

Cause

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