Mail Related Query

(Doc ID 2048969.1)

Last updated on MAY 08, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 to 2014 R2 [Release 11 to 2014]
Information in this document applies to any platform.


Emails are consistently being sent to inbox:

Email Body:

message: This is an automatically generated Delivery Status Notification.

Final-Recipient: rfc822;<recipient@domain>
Diagnostic-Code: 550 Requested action not taken: mailbox unavailable
Action: failed
Status: 5.0.0


If the issue is reproduced on an regular occurrence then the issue is likely a scheduled report which runs and sends the email.


 The issue is caused by the following setup: The recipient of the report's email address no longer exists.


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