Mail Related Query
Last updated on MAY 08, 2018
Applies to:Oracle BigMachines CPQ Cloud Service - Version 11.0 to 2014 R2 [Release 11 to 2014]
Information in this document applies to any platform.
Emails are consistently being sent to inbox:
message: This is an automatically generated Delivery Status Notification.
Diagnostic-Code: 550 Requested action not taken: mailbox unavailable
If the issue is reproduced on an regular occurrence then the issue is likely a scheduled report which runs and sends the email.
The issue is caused by the following setup: The recipient of the report's email address no longer exists.
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