Integrating with CRM On Demand Causes an Error [Partner user is not mapped to the bigmachines site] (Doc ID 2050160.1)

Last updated on DECEMBER 24, 2015

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

As a part of setting up the integration between the applications, the Partner Info field must be filled out by users in their User Profiles in the Oracle CPQ Cloud application.

When performing an integration call from Oracle CRM On Demand to Oracle CPQ Cloud, the following error may appear:

"Partner user is not mapped to the bigmachines site."

This error indicates that there is a disconnect between the two sites' user information.

Cause

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