Error in bm.log [CmBsData(id null -1) could not be found] (Doc ID 2050355.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

 The following error gets triggered in the bm.log:

[ERROR] com.bm.xchange.services.commerce.bs.CmBsServiceImpl.prepareCBOforTransaction(CmBsServiceImpl.java:1349) - CmBsData(id null -1) could not be found.

Often, the error appears when users are in Configuration. No error is displayed in the Configuration user side but it is logged in the bm.log.

Cause

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