Fusion Benefits: Loss Of Eligibility Event Backed Out to Manual Status And is Unable to be Changed / Reprocessed (Doc ID 2051262.1)

Last updated on SEPTEMBER 04, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Benefits - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Loss of Eligibility Event backed out to Manual status and is unable to be changed/reprocessed

The seeded Loss of Eligibility life event was processed by running the Reevaluate Designee Eligibility process. The Loss of eligibility event was in Processed status and was backed out to a status of "Manual" rather than Voided or Unprocessed. The Loss of Eligibility Potential life event cannot be adjusted from the Manual status for reprocessing or void, may not be deleted since it had previously been processed, and is blocking all further processing. There is no ability to change the Manual status to any other status.
 

Solution

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