Customer Import Ends With Errors HZ_DE_INVALID_DATERANGE. HZ_IMP_INVALID_PARENT_ID And PARENT_TABLEID_COLUMN (Doc ID 2052100.1)

Last updated on SEPTEMBER 03, 2015

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, attempting to create customers by spreadsheet, the upload batch ends with status:



ERROR
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1.Unable to retrieve error message and token information. Log a service request and reference error code HZ_IMP_INVALID_PARENT_ID and token values PARENT_TABLEID_COLUMNnullnullnull.
2.Unable to retrieve error message. Log a service request and reference error code HZ_DE_INVALID_DATERANGE.
3.Unable to retrieve error message. Log a service request and reference error code HZ_DE_INVALID_DATERANGE.



STEPS
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The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Billing > Customers
3. Click on Upload Customers from Spreadsheet
4. Reviewed the Import results and observed the error described appears


Cause

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