'Manage Territory Geographies' Error Territory Geographies ( id : ) not active
Last updated on MARCH 07, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Territory Management, Quotas
Error when adding geography to territory
Customer imported geography for country Australia
And they want to use Australia, Manage Territory Geography, so use it as dimension in Territory.
But Action : 'Add Geography' for Country Australia, error out.
Customer created territories and want to use Australian as it for Geography territories dimension.
Starting Concurrent Program 'Manage Territory Geographies'
Start Time 09-02-15 01:05:44
validate params - operation : ADD, effective date :2015-09-02, geography id : 300000000281822, arg1 :, arg2 :Y
check_master_geo_active - effective date : 2015-09-02, geography id : 300000000281822
check_tm_geo_active - effective date : 2015-09-02, geography id :
Territory Geographies ( id : ) not active
Error: Aborting Manage Territory Geographies
Error is :
The issue can be reproduced at will with the following steps:
Setup & Maintenance
Manage Trading Geographies
Actions: Add Geography
Search for Country - Australia
Select Australia and Submit
Add geography & include selected children (State)
Message: You are about to submit a batch process for process HZ-HZTMH. Do you want to continue
View the scheduled process it results in error - log attached
The issue has the following business impact:
Due to this issue, users cannot use Australian as it for Geography territories dimension. .
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms