Forms: How to Make a Single Picklist Field Have a Blank Value by Default (Doc ID 2053124.1)

Last updated on MARCH 22, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Goal

The purpose of this document is to show how to make a single picklist field on a form populate with a blank value by default. This is useful when the contact submitting the form does not select a specific value. Without a blank value, if a contact does not make a selection, the first entry in the picklist will be used, even if it is not correct. This can be a factor in creating poor quality data.

In the example below, if a contact did not make a selection for the Country Codes single picklist field, Eloqua would update with the first entry (US/United States), even if the contact was from Australia. This could lead to incorrectly marketing to this client.

   

Solution

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