Forms: How to Make a Single Picklist Field Have a Blank Value by Default
(Doc ID 2053124.1)
Last updated on MARCH 22, 2016
Applies to:Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.
The purpose of this document is to show how to make a single picklist field on a form populate with a blank value by default. This is useful when the contact submitting the form does not select a specific value. Without a blank value, if a contact does not make a selection, the first entry in the picklist will be used, even if it is not correct. This can be a factor in creating poor quality data.
In the example below, if a contact did not make a selection for the Country Codes single picklist field, Eloqua would update with the first entry (US/United States), even if the contact was from Australia. This could lead to incorrectly marketing to this client.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!